XOi – Digital Field Service Tool for Equipment Maintenance

XOi is a digital tool and technology platform designed specifically for field service professionals. It transforms unstructured data from the job site into clear, actionable signals that benefit everyone involved in making, managing, or maintaining equipment.

The platform helps field teams by:

• Providing knowledge base answers in under 60 seconds.
• Enabling the creation of work summaries in minutes.
• Identifying equipment make, model, and serial numbers in seconds.

Reported benefits for users include:

• A 40% reduction in customer credits for contractors.
• A 60% reduction in quoting time for sales teams.
• A 15% increase in average ticket value for technicians.

XOi aims to drastically reduce the time technicians spend searching for information, getting them the help they need in minutes instead of hours.